More smart companies are turning to their Social Media profiles to monitor and resolve customer service issues. Browse through the Facebook or Twitter profiles for some major banks or insurance companies and you are likely to find plenty of examples. The wait times to speak to someone in customer service for some of our […]
READ MOREArchives for April 2014
B1G1 Business for good
A very different world Imagine it. Your business being part of a movement that’s transforming business giving and creating life-changing impacts in our world. Earlier this year I had the privelege of presenting at an event along side the incredible Paul Dunn, Chairman of B1G1. Little did I realise at the time, the impact this […]
READ MORE5 Reasons most Social Media training events fail to deliver
We have all experienced it! you sign up for a training event, fork over some hard earned cash & put it in the monthly expenses as training, or seminars. The day was fun, action packed with everyone walking away saying what great value it was. Soon after reality sets in & you are back to […]
READ MOREFacebook versus Google Plus which is best! Social Media for business
It is no secret Facebook is hell bent on becoming a user pays service, with only 6% of followers on our business profiles now able to see daily posts. (unless we pay to boost them) And more than constant rumours abounding it is going to go even lower. What does the future hold for small […]
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