More smart companies are turning to their Social Media profiles to monitor and resolve customer service issues. Browse through the Facebook or Twitter profiles for some major banks or insurance companies and you are likely to find plenty of examples. The wait times to speak to someone in customer service for some of our […]
READ MORE5 Reasons most Social Media training events fail to deliver
We have all experienced it! you sign up for a training event, fork over some hard earned cash & put it in the monthly expenses as training, or seminars. The day was fun, action packed with everyone walking away saying what great value it was. Soon after reality sets in & you are back to […]
READ MOREFight back against SPAM!
Let’s face it we all hate spam! Whether is is the edible version (a debatable term in relation to the ham derivative) or the constant bombardment to our in boxes. Spammers have become a headache we all deal with & getting off their lists almost impossible. These days hitting the “Unsubscribe” button can be your […]
READ MOREContent is King
We have all heard the saying in any form of marketing that “Content is King” it is never more true in the pursuit of building great on-line profiles. You can have the best looking website, great branding, all the social media profiles you want, however if you post images of your dog playing with a […]
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